Existing customer views

I bought a TivuSat decoder and Italian card to watch un-scrambled Italian TV programmes in November of last year. My experience with your company has been as follows :

Instruction of what I had to do to get the Italian card validated : excellent
Order process : excellent
Payment process : excellent
Delivery of the product : excellent
Instructions & installation of the product : excellent

F M, Glasgow G46

Great purchase, signal is fantastic!

A F, Cambs PE15

Earlier on in the year as I had a problem whereby I lost a number of my Italian channels. The process to re install was lengthy but your representatives were brilliant and talked me through the process.

Your service is second to none.

M M, Banbury OX16

Shortly after I placed my order I was contacted for a prompt installation. The engineer who carried out the installation was professional, courteous, and left the place clean. My 4 year old daugther is enjoying very much Italian TV!

G R, Kent ME1

Thank you for your e-mail. We actually purchased the Tivu for my parents and I know that they were very pleased with the professional way in which everything was dealt with. They are thrilled with the system.

D V, Nottinghamshire DN22

I have been very happy with your service the box was delivered promptly and was able to plug and play as you promised. The box is working well and am very pleased with the purchase. Thank you

C M, Kidderminster DY10

The order and installation of the box was really easy and I found people professional and competent.

T A, London N5

Excellent product and service. Thank you very much! I will recommend your company to all my friends.

L T, London SW1P

Your service was first class, delivered in time as promised, would highly recommend your company

J S, Oxfordshire OX16

The service was good. No complains at all.

G G, Kingswood KT20

Thanks so much for supplying a fully programmed TivuSat, after the dish was aligned properly from your contact we now have a full signal and a brilliant picture. Very pleased with the service you provided, thanks again

C M, Newport NP19

I phoned today for help with my recently installed tivusat, your friendly service and help was so refreshing as most companies once they have got your business don't really want to know, you are definitely the exception to that rule.

Thanks very much for your help

P T, Leicester LE3

Having an Italian wife who enjoys her Italian TV, we were disappointed to find that during the course of the last year most of the channels were gradually becoming scrambled, and found out that they were all ending up on the TivuSat format. Contacted www.tivusat.co.uk (TPS) and nothing could have been more simpler. Filled out the online form with my wife's Codice Fiscale and a family address in Italy, no payment required until their end was completed and asked for delivery on the requested day. I chose the HD decoder instead of the SD one, arrived as requested, a small issue my end with not being able to see some of the channels, but a quick call to TPS sorted it out. Able to watch all channels, some for the first time and no encrypted blackouts.

Thankyou TPS, very friendly, professional and highly recommended.

R G, Dorset BH16

We received the tivu box early this morning 8am and soon after we connected up the box to the signal and tv and with no problems we Got a picture and explored all the channels available to us. We did have an old humax box which gave up the ghost which gave us some of the unencrypted channels, and the tivu box was a direct replacement for it. So the box was delivered quickly and safely and although we didn't need it we had your back up if we got into difficulties with the connections.

Thank you very much for a very good service.

C T, Gloucestershire GL53

Your website is brillant and the tivusat card activation, following my italian details, was done very quickly indeed.very satisfied with your job overall and will certainly refer you on to any italians I'd meet locally here!

P A, Herfordshire AL7

Staff in the shop have always been extremely helpful with problems, even updating the software f.o.c for us. Much appreciated.

V Z, Cheshire CW11

You handled our order for a TiVuSat CAM and card quickly and efficiently. It perhaps helped that we had a Codice Fiscale and an Italian address, but we compliment you on your service: you could not have done better.

The CAM/Card fitted into our Technomate TM-9600 Combo satellite receiver and started to work straight away.

We were particularly pleased to be able to view RAI HD and see some other programmes in true widescreen format for the first time.

Grazie mille!

L A, Cleveland TS15